I was told, at least 3 times, that I could always go back to the START of a currently airing show. This was REAL IMPORTANT to I.
Let’s say I get up at 8:42 am & switch on CNBC (as I am wont to do). I like to go back to 8am to see what the HEADLINES were. YOU CAN’T. TDS LIED. TDS LIED multiple times. You can only go back 30-minutes. So, at 8:42 am you can only go back until 8:12 am. NOT 8 am.
I am crushed & annoyed.
They even, this morning, had the audacity to send a technician to the house who was going to show me how I can go back to the start of the show. The technician told me point-blank JUST the last 30-minutes. If someone told you otherwise you were misled. Yes, I was LIED to by TDS — multiple times.
Then there is the go back 72-hours feature on SOME channels (& it is both hit-or-miss & v. finicky).
BUT, this feature DISABLES FF & REWIND. Yes, you can Fast Forward. So you either have to watch whatever show it is from the start or just give up. We gave up. STUPID.
Furthermore, picture quality is ABYSMAL.
Picture quality on the old TDS TV was much, much better.
And it isn’t as if they can blame this on us not having enough bandwidth.
We pay the full 1 Gbps service. So, we get as much bandwidth as they deem to give us.
Not impressed at all, at all, with TDS TV+.
TDS TV+ is a JOKE.
I am actually very disappointed & upset with TDS TV+.
TDS installed one of their own, eero-based “Wi-Fi+” Mesh Networks in our home, in March 2020, so that we can (supposedly) get most out of our (near) 1Gbps Internet feed. Once we got used to it, we found it to be tolerable. It was reliable if nothing else.
Yesterday, they I NEVER requested it, TDS upgraded us to a new eero 6-based network because we upgraded from ‘TDS TV’ to ‘TDS TV+’.
So they swapped out our old ‘Surfboard Internet Modem’ & three eero 5 units & put in a 4-unit eero 6 Mesh. It has been a DISASTER.
It works BUT it is PAINFULLY SLOW.
My main PC (as has always been the case) is hardwired (i.e., LAN-attached) to one of the eero 5 units. That is standard. My Roku as well as the TDS TV+ unit are also hardwired. (Yes, we use a LAN splitter in the basement to make that happen & TDS took care of that too (though I supplied the splitter).
The hardwired connection is down at least 90Mbps. No if & buts, it is SLOW.
Wi-Fi is consistently 100Mbps SLOWER than what we had.
Yes, given that we (in theory) have 1Gbps coming to the house, we can still function with a 100Mbps drop in bandwidth. But we all notice it.
NOT AMUSED. NOT IMPRESSED. NOT HAPPY. But, I am at the mercy of TDS! I would rather NOT have eero.