Tag Archives: Returns

Amazon Seller Charging Me $158 (i.e., 50%) For A Vacuum Cleaner Return.

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by Anura Guruge
on May 12, 2024

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Click to ENLARGE. E-mail I received from Amazon.

I am NOT making this up. See the e-mail (above).

When I ordered, it said that fulfilment was by Amazon & there was NOTHING in the refund policy that talked about ANY TYPE of restocking fee.

To be honest, I would pay a $50 restocking fee! I understand that returns cost money.

We returned this because the SUCTION was nowhere close to what had been described. It was pathetic. Flaccid. Wasn’t paying $300 for a vacuum cleaner that had poor suction.

Yes, I called up Amazon. They were marginally helpful. They said they will see what they can do — but it would take them up to 72 hours to look into it.

It appears that it is ‘Honest Penny‘ that is extorting me.

I am APPALLED.

As some of you know I am a HUGE Amazon fan. I, personally, do 98% of all my shopping ONLINE. I hate going out to shop. Shopping online is so, so much easier — & of course, much, much less time-consuming.

IF such return policies persists I will STOP shopping Amazon. I kid you not.

I will keep you updated.

This is NOT funny. At least NOT for us.

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Retailers MUST Institute A ‘No-Return’ (i.e., No-Refund) Price For All Consumer Products To STOP The Product Return Nightmare.

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by Anura Guruge
on June 28, 2022

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Click image to access the ‘CNN’ coverage.
Click image to access this post from just last month.

To I this is a no-brainer.

Yes, ‘Amazon‘, every once in a while will tell you to keep a return & refund you all your money. Yes, this happens more often on certain products than others. I am sure that there are folks, who know how the system works, that game this, successfully, on a regular basis.

Just think what would happen if customers knew that they could keep the product & get their money back! It would be like Christmas — everyday! WOW. Just imagine the ABUSE.

But, we ALL pay for these returns. The cost of returns is built into all the prices we pay.

So, my solution is SIMPLE, straightforward & easy to implement.

Airlines have sold NO-REFUND airline tickets for decades. They are cheaper because the airline does not have to deal with the hassle of rebooking etc.

Ditto for most — if not all — consumer products.

Lower price IF you opt for NO-RETURN.

Higher price IF you opt to have the option of RETURNING.

Yes, there will have to be exceptions for FAULTY products. Even then, maybe, you could have a ‘small’ restocking fee.

You get the picture. No need to harp on.

Amazon Should Implement A ‘No Return’ Option, With Discount, To Reduce The Returns Problem.

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by Anura Guruge
on April 11, 2022

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Click to ENLARGE. From ‘Google.

Bar the weekly groceries (& wine), I do 98% of my shopping (including coffee, dog foods, TP, toiletries etc. etc.) over Amazon. I have been an Amazon Prime Customer for over a decade & have also been a very happy longterm Amazon shareholder. (SMILE). Yes, I do return SOME stuff to Amazon — but not that many given that I buy from Amazon, more or less, every other day!

Amazon, at checkout, should have a NO RETURN option.

You basically say that you do NOT plan to return the item. For ticking that Amazon gives you some kind of ‘credit’ — it could be a small discount or some kind of points system. The points could add up, and at some point you could cash in the points as a discount.

IF you get a ‘No Return’ item & then change your mind — then you will have to pay a fee.

It is NOT difficult to work out a scheme.

Not that different to ‘No Refund’ airline fares.

Amazon should think about this.

It should work.