by Anura Guruge
on October 20, 2024
I had got a letter in late September saying that the Advantage Plan that I am on now (& had been since 2018) will NOT be renewed come Dec. 31, 2024. Basically, no coverage starting 2025. I was not happy. I called and got some Latino who could hardly speak the English. He told me that Humana will not be offering Advantage Plans in NH in 2025.
I then started looking around using the MYRIAD online options out there & kept on seeing that Humana was offering a FEW (about 3) plans in NH — at least for the county I am in. I looked around. One of the Humana plans looked OK. My requirements aren’t complicated or great. So any decent plan would work for me.
During the last 4 years staying on the same plan I was on was a piece of cake. Humana basically re-enrolled you by default. I don’t recall having to do anything. I think the deal was that UNLESS I contacted them to tell differently they would just automatically renew my plan. That was fine with me.
I thought it would be nearly as easy to switch plans given that they have ALL MY DATA. Not so. Quite the hassle. On the phone with another non-English speaker for 30 minutes. Giving them all the information they already had. Then another 10 minutes redoing all of it online. Bloody Humana. Not happy.
Now I have to wait and see IF I am approved and accepted. What a joke.
