Tag Archives: camera lens shattering

Is ‘Google’ Expecting You To Have The $9/Month ‘Preferred Care’ To Take Care Of the ‘Pixel 7’ Camera Lens Shattering Problem?

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by Anura Guruge
on January 20, 2023

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Click to ENLARGE. From ‘Google News’.
Click to ENLARGE.
Click to ENLARGE. From ‘Google Store’.

As a ‘Pixel 7 Pro (512GB)‘ owner, as of last month, these widespread reports of the camera lens self-shattering worries me much — especially because many think it is related to using the phone in the COLD. Well, I have no choice. It is cold up here in the New Hampshire arctic circle.

That Google is refusing the fix the problem under warranty surprises me little. Over the last couple of years Google, inexplicably, has become customer-hostile. They used to be so good. Not anymore. Their ongoing trade-in scam is but a good example.

I wonder IF Google is expecting you to have ‘Preferred Care‘.

I am NOT 100% sure that ‘Preferred Care’ covers this, BUT I sure hope they do. It claims to cover accidental damage. So, IF it isn’t covered by warranty this should cover it — one hopes.

Well, for the first time, I got Preferred Care for this Pixel 7. $9/month. I am going to maintain coverage for 12 months. So, $108.

Last year I did drop my ‘Pixel 6 Pro’ & broke the screen. Getting it fixed was not cheap or straightforward. Hence this precaution.