by Anura Guruge
on January 4, 2023
It took 26 days from the day I handed in my trade-in to USPS.
As you can see from the tracking (above) USPS ‘LOST’ it 6-days later.
I DO NOT BELIEVE THAT!
I think it is a SCAM with USPS in cahoots with Google. Tell the suckers, e.g., me, that it is ‘lost’ & buy time. Maybe they will forget.
Well, I wasn’t going to let them get away with it.
I contacted the ‘Google Store’ on Dec. 23, 2022. I was told that I had to wait one additional day, i.e., 2 weeks + 1, before they could escalate it.
I waited till after Christmas. Called them again on Dec. 26, 2022. In the end I called them in total about 6 times, contacted them via CHAT & also sent e-mails! My perseverance paid off!
So, I suggest that IF you are also waiting for your trade-in credit, CALL THEM. Call them again, & again until they finally relent.
