by Anura Guruge
on May 12, 2024
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I am NOT making this up. See the e-mail (above).
When I ordered, it said that fulfilment was by Amazon & there was NOTHING in the refund policy that talked about ANY TYPE of restocking fee.
To be honest, I would pay a $50 restocking fee! I understand that returns cost money.
We returned this because the SUCTION was nowhere close to what had been described. It was pathetic. Flaccid. Wasn’t paying $300 for a vacuum cleaner that had poor suction.
Yes, I called up Amazon. They were marginally helpful. They said they will see what they can do — but it would take them up to 72 hours to look into it.
It appears that it is ‘Honest Penny‘ that is extorting me.
I am APPALLED.
As some of you know I am a HUGE Amazon fan. I, personally, do 98% of all my shopping ONLINE. I hate going out to shop. Shopping online is so, so much easier — & of course, much, much less time-consuming.
IF such return policies persists I will STOP shopping Amazon. I kid you not.
I will keep you updated.
This is NOT funny. At least NOT for us.
